Moving beyond traditional, top-down appraisals is crucial for modern workforce development. A well-structured 360 feedback process provides a holistic view of an employee’s performance by gathering confidential, anonymous feedback from their entire working circle: managers, peers, direct reports, and even themselves. This multi-perspective approach uncovers blind spots, identifies hidden strengths, and is foundational to organisational growth.
To truly revolutionise performance reviews, fostering a strong feedback culture is essential, and you can find a practical playbook for building a feedback culture to guide your strategy. The success of any 360 degree review, however, hinges on the quality of the questions asked. That’s where meticulously designed 360 feedback templates become indispensable. They provide a proven framework, ensure consistency across roles and departments, and save HR teams countless hours.
This guide explores a curated selection of the best platforms and template solutions available to UK organisations. We will detail how each can be used to drive meaningful professional growth, with a focus on practical implementation, especially for businesses operating within the Microsoft 365 and Dynamics 365 ecosystem. From standalone survey tools to fully integrated HR platforms, this roundup provides the insights needed to find the perfect fit for your organisation. We are DynamicsHub.co.uk. We provide Transformative HR solutions customised to the unique way you work. Human Resource HR Management for Microsoft Dynamics 365 by Hubdrive is the leading hire-to-retire solution for the Microsoft Platform.
1. DynamicsHub: Fully Integrated 360 Feedback within Your Microsoft Ecosystem
For UK organisations deeply invested in the Microsoft 365 and Dynamics 365 ecosystem, DynamicsHub presents the most seamless and powerful approach to 360 degree feedback. This isn’t just a collection of standalone templates; it’s a fully integrated capability within a comprehensive hire-to-retire HR solution. By leveraging the Human Resource HR Management for Microsoft Dynamics 365 by Hubdrive, DynamicsHub delivers a performance management module where 360 feedback is a native, interconnected process, not an isolated event.
The primary advantage is context. Feedback cycles are intrinsically linked to employee profiles, performance goals, and individual development plans, all managed within the familiar and secure Microsoft environment. This creates a continuous, data-driven performance dialogue that drives meaningful growth. For organisations prioritising data sovereignty and compliance, this model is a significant asset. All HR data resides securely within your own Microsoft tenant, ensuring robust GDPR compliance and controlled access via Microsoft Entra ID.
Key Strengths and Capabilities
DynamicsHub’s approach is designed for mid-market organisations (50–4,000 employees) that require enterprise-grade functionality without the associated complexity. As Hubdrive’s accredited UK partner, they tailor the implementation to your specific needs, ensuring the 360 feedback templates and workflows are perfectly aligned with your company’s unique competency frameworks and business objectives.
- Native Integration: The solution operates on the Dataverse architecture, providing deep integration with Microsoft 365 tools like Teams, Outlook, and SharePoint. This allows for feedback requests and notifications to flow through existing communication channels, increasing participation and efficiency.
- Customisable Templates: Move beyond generic questionnaires. DynamicsHub helps you build 360 feedback templates that reflect your organisation’s core values and role-specific competencies. Questions can be weighted and organised to measure what truly matters.
- Data-Driven Insights: Feedback data can be visualised and analysed using Power BI. This allows HR leaders and managers to identify trends, skills gaps, and leadership potential across teams and the entire organisation.
- UK-Specific Compliance: The platform includes features tailored for the UK market, such as Right to Work modules and GDPR-aligned data retention policies, supported by a UK-based implementation and service team.
Practical Implementation and Use Case
Imagine launching a leadership development programme. With DynamicsHub, you can initiate a 360 degree feedback cycle specifically for the cohort. The feedback is directly linked to their development plans within the system. As they complete training modules, you can trigger a follow-up feedback cycle to measure tangible behavioural changes. This creates a closed-loop system where feedback directly informs development, and the impact of that development is measured through subsequent feedback. This holistic view is a core part of an effective performance management process.
| Feature | Practical Benefit |
|---|---|
| Microsoft Tenant Data Storage | Guarantees data security and GDPR compliance, giving you full control. |
| Connected to Performance Goals | Ensures feedback is relevant and directly supports employee objectives. |
| UK-Based Support & Implementation | Provides localised expertise and accessible support aligned with your time zone. |
| Power BI Integration | Enables sophisticated reporting and trend analysis for strategic workforce planning. |
Pricing and Access
The solution is tightly coupled with the Microsoft Dynamics/Power Platform, making it an ideal choice for organisations already committed to this ecosystem. Pricing is provided via a custom quote, as it includes Microsoft licensing, tailored implementation, and ongoing UK-based support. While this requires an initial consultation, it ensures the total cost of ownership is transparent and aligned with your specific configuration and needs.
Website: https://www.dynamicshub.co.uk
Best For: UK mid-market organisations embedded in the Microsoft ecosystem seeking a secure, integrated, and compliant HR and feedback system.
2. Spidergap
Spidergap is a UK-founded 360 degree feedback platform specifically engineered for employee development rather than performance scoring. Its core strength lies in its research-backed, best-practice questionnaire, which provides a solid foundation for organisations looking to implement a robust feedback process without starting from scratch. You can use their validated template out-of-the-box or fully tailor it to reflect your company’s unique competency framework.
The platform’s user experience is clean and intuitive, guiding HR managers through the setup process and making it simple for employees to provide feedback. Spidergap distinguishes itself by producing reports that are designed to be employee-friendly and, most importantly, actionable. The focus is always on creating a clear, prioritised development plan, helping individuals understand their strengths and identify the most impactful areas for growth. This developmental approach helps to foster a culture of continuous improvement and psychological safety.
Key Features and Offerings
- Validated Best-Practice Questionnaire: Developed with input from over 100 psychologists and HR leaders, providing a credible and effective starting point for your 360 feedback templates.
- Full Customisation: Adapt everything from the questions and competencies to the email communications and final report branding to align perfectly with your organisation’s voice and values.
- Development-Focused Reports: The reports are designed to be easily understood by the employee, highlighting key strengths, hidden strengths, and clear development priorities. They avoid complex scoring that can cause confusion or defensiveness.
- GDPR Alignment: As a UK-based company, Spidergap is fully aligned with GDPR, ensuring data is handled securely and transparently.
Pricing and Access
Spidergap operates on an annual licence model, which is transparently priced in GBP on their website. Plans are based on the number of employees you intend to assess over a 12-month period. While this requires an annual commitment rather than a pay-per-survey model, it can be highly cost-effective for organisations running regular feedback cycles.
A significant advantage is their free trial, which allows you to run your first full 360 assessment for free to test the entire workflow before committing. More advanced features like Single Sign-On (SSO) and granular report controls are available on their Pro and Enterprise tiers.
Practical Tip: Use Spidergap’s free trial to pilot a 360 feedback process with a single team. This allows you to gather internal feedback on the clarity of the questions and the usefulness of the report before rolling it out across the organisation. The insights from this pilot can help you refine your custom 360 feedback templates for maximum impact.
Website: https://www.spidergap.com
3. SurveyMonkey – 360 Review Template
SurveyMonkey is a globally recognised name in online surveys, and its platform offers a powerful and accessible entry point for organisations looking to implement 360 degree feedback. Its strength lies in combining an intuitive, familiar interface with expert-designed templates, allowing HR teams to launch a comprehensive feedback process quickly. The platform provides a ready-to-use, expert-certified 360 review survey that can be easily duplicated and customised to suit your specific needs.
This accessibility makes SurveyMonkey an excellent choice for teams that need to get started without a steep learning curve or extensive setup time. The platform’s AI-assisted survey builder, “SurveyMonkey Genius,” can help accelerate the creation of custom questionnaires, ensuring questions are unbiased and effective. With built-in analysis tools, HR managers can quickly turn raw data into actionable insights, making it a practical tool for driving employee development at scale.
Key Features and Offerings
- Expert-Certified 360 Template: A pre-built template designed by survey scientists, with role-aware logic that tailors questions for managers, peers, and direct reports.
- Extensive Template Library: Gain access to over 500 professional templates for various HR functions, alongside an AI-assisted builder to help craft your own 360 feedback templates.
- Multiple Distribution Channels: Easily share surveys via email, custom links, or even QR codes, and track responses through a centralised dashboard with built-in analysis.
- UK-Friendly and Multilingual: The platform offers a dedicated UK pricing page in GBP and supports multiple languages, making it suitable for diverse and international workforces.
Pricing and Access
SurveyMonkey offers a range of plans, from a free basic tier to comprehensive Enterprise solutions. To access the key features needed for 360 degree feedback, such as advanced logic and robust reporting, a paid plan is necessary. Team Advantage and Team Premier plans are popular choices for business use, with pricing available on their UK website. Enterprise-level features like single sign-on (SSO) and enhanced security are available on higher-tier plans.
The advantage of this model is its flexibility; you can start small and scale your subscription as your feedback programme grows. Its widespread adoption means many employees are already familiar with the interface, which can help increase participation rates.
Practical Tip: When customising the SurveyMonkey template, use the built-in logic features to create a seamless experience. For example, use skip logic to ensure that direct reports aren’t asked questions intended for a manager. Reviewing some high-quality 360 degree feedback examples can provide inspiration for structuring your questions effectively within the platform.
Website: https://www.surveymonkey.co.uk/mp/360-degree-feedback-surveys/
4. Qualtrics 360 Degree Feedback
Qualtrics offers an enterprise-grade 360 degree feedback platform that is part of its wider EmployeeXM (Employee Experience Management) suite. It is designed for larger UK organisations that require robust governance, scalability, and deep analytical capabilities. The platform provides comprehensive template frameworks and best-practice resources, enabling businesses to deploy sophisticated feedback programmes with a high degree of control and customisation.
The strength of Qualtrics lies in its ability to manage complex, large-scale feedback initiatives. It provides a dedicated participant portal where employees can manage their own nominations, track evaluation progress, and access their reports. This self-service approach, combined with intelligent scheduling and automation, significantly reduces the administrative burden on HR teams. The platform’s analytics are powerful, allowing leaders to identify trends and link feedback outcomes to broader business metrics, making it a strategic tool rather than just a developmental one.
Key Features and Offerings
- Configurable Programmes at Scale: Build and deploy highly customised 360 feedback templates and programmes with intelligent scheduling, automated reminders, and options for self-initiated feedback.
- Participant Portal: An intuitive interface for employees to manage their entire 360 process, from nominating reviewers to viewing their final, interactive reports.
- Marketplace & Resources: Access a marketplace of pre-built survey templates and a library of downloadable best-practice guides and ebooks to inform your strategy. For more ideas, explore our guide to effective 360 degree feedback questions.
- Enterprise-Grade Governance: Features include Single Sign-On (SSO), advanced user permissions, and robust data governance controls, making it suitable for regulated environments and organisations with stringent compliance needs.
Pricing and Access
Qualtrics operates on a “pricing by quote” model, meaning you need to contact their sales team for a customised proposal. This is typical for enterprise-level software, as the final cost depends on the number of users, specific modules required, and the level of support. While this makes it less accessible for smaller teams or those needing immediate pricing, it ensures the solution is tailored to your organisation’s specific scale and requirements. The platform may be over-specified and more costly for smaller businesses not needing its full suite of features.
Practical Tip: When engaging with Qualtrics, have a clear list of your non-negotiable requirements, such as integration capabilities with Microsoft 365, specific data residency needs for UK GDPR compliance, and the desired level of report customisation. This will help their team provide a more accurate and relevant quote for your organisation.
Website: https://www.qualtrics.com/people/360-degree-feedback/
5. QuestionPro – 360 Survey Templates
QuestionPro offers a versatile survey platform that extends into the realm of employee feedback with a collection of free, ready-to-use 360 degree feedback templates. Unlike dedicated 360 software, QuestionPro leverages its powerful, general-purpose survey engine, making it an excellent choice for organisations that already use the platform for other purposes or prefer a single tool for multiple feedback initiatives. Its strength lies in providing a solid starting point that can be quickly deployed or extensively customised.
The platform is accessible and user-friendly, allowing HR professionals to select a template, such as the 20+ question 360 degree review format, and adapt it to their specific competencies. You get access to a robust suite of tools for survey logic, multi-channel distribution, and in-depth analytics right out of the box. For UK-based or global organisations, the availability of global data centres and 24/7 support on paid plans provides an extra layer of reliability and data security assurance.
Key Features and Offerings
- Ready-Made Templates: Provides a variety of pre-built 360 feedback templates, including formats for general reviews, appraisals, and performance, which can be copied and used immediately.
- Comprehensive Survey Tools: Includes advanced features like survey logic, varied distribution options (email, web), and a powerful analytics dashboard to interpret feedback data effectively.
- Team Collaboration: The Team Edition is specifically designed for HR departments, enabling multiple users to collaborate on creating, distributing, and analysing feedback surveys.
- Global Infrastructure: Offers global data centres to help meet data residency requirements and provides 24/7 support for business clients, ensuring assistance is always available.
Pricing and Access
QuestionPro’s pricing is transparently laid out in clear tiers. While there is a free basic plan, the more powerful features suitable for organisational 360 degree feedback are found in the paid plans (Advanced, Team, and Research). These plans are typically billed annually and offer generous response limits. The Team Edition is particularly valuable for larger HR departments needing multi-user access and collaboration tools. While pricing is often shown in USD, expect the GBP equivalent for UK customers.
Enterprise-level features and the highest response volumes are reserved for the upper-tier plans, which may be a consideration for large-scale, company-wide rollouts.
Practical Tip: Start with QuestionPro’s pre-built 360 degree review survey template for a pilot group. Use its customisation features to add a few questions specific to your company’s core values. This allows you to test the entire process-from distribution to analysis-and gather insights on how to refine your 360 feedback templates before a wider launch.
Website: https://www.questionpro.com/survey-templates/360-degree-review-survey-template/
6. Typeform – 360 Degree Feedback Form Template
Typeform brings a unique, conversational approach to the feedback process, positioning itself as a tool designed to maximise engagement and completion rates. Instead of a traditional, static form, Typeform presents questions one at a time, creating an interactive and user-friendly experience. This makes the feedback process feel more like a conversation and less like a chore, which can be crucial for gathering thoughtful responses from busy colleagues.
While not a dedicated 360 degree feedback suite, its strength lies in its flexibility and powerful integration capabilities. Organisations can use its editable 360 feedback templates as a starting point and heavily customise them with conditional logic, branding, and multiple languages. The ability to embed forms directly into intranets or platforms like Microsoft Teams and to connect responses to over 300 applications (including Slack, HubSpot, and Zapier) allows HR teams to seamlessly integrate the feedback process into their existing workflows.
Key Features and Offerings
- Conversational Interface: The one-question-at-a-time format is visually appealing and less intimidating for participants, which can significantly boost response rates and the quality of feedback provided.
- Deep Customisation and Logic: You can fully brand your forms and use advanced features like Logic Jumps to ask follow-up questions based on previous answers, creating a dynamic and relevant survey experience for each rater.
- Extensive Integrations: Connect Typeform to your core HR and communication tools like Slack or Microsoft 365 via Zapier to automate notifications, data transfer, and follow-up actions, streamlining the entire administrative process.
- Embeddable Forms: Increase accessibility and participation by embedding your feedback forms directly within your company’s SharePoint intranet, an internal email, or a Microsoft Teams channel.
Pricing and Access
Typeform offers several subscription tiers with transparent, self-serve pricing, typically billed monthly or annually. Plans are primarily based on the number of responses you can collect per month and the level of features you require. A Basic plan starts at around £25 per month. HR-focused features, such as advanced logic and the removal of Typeform branding, are available on higher-tier plans (Plus and Business). This model makes it easy to start quickly but may require upgrading for larger feedback cycles.
Practical Tip: Use Typeform’s Logic Jumps to create role-specific feedback paths within a single form. For example, if a user identifies themselves as a “Direct Report,” you can route them to a specific set of questions about management style, while a “Peer” is directed to questions about collaboration, saving you from creating multiple separate 360 feedback templates.
Website: https://www.typeform.com/templates/360-degree-feedback
7. Click‑360 (UK)
Click-360 is a UK-based 360 degree feedback specialist that offers a highly flexible service model designed for UK organisations. Its main advantage lies in providing multiple deployment options, from a fully managed service that minimises internal administrative effort to a self-service Pay-As-You-Go (PAYG) model. This flexibility allows businesses to choose the level of support they need, making it a strong contender for those wanting to outsource the operational heavy lifting of the feedback process.
The platform offers a range of ready-to-use questionnaires and report templates, which can be white-labelled to align with a company’s branding. The strong UK focus is a key differentiator, with all pricing provided in GBP, simplifying procurement and budgeting for British companies. By offering a managed service option, Click-360 directly addresses a common pain point for HR teams: the time-consuming administration of setting up surveys, sending reminders, and compiling reports.
Key Features and Offerings
- Flexible Deployment Models: Choose from a fully Managed Service, a Self-Managed PAYG option, or an Enterprise licence to suit your organisation’s resources and needs.
- White-Label Platform: The entire platform, including its 360 feedback templates and reports, can be customised with your company branding for a seamless employee experience.
- UK-Centric Service: As a UK-based provider, it offers pricing in GBP and a service tailored to the nuances of the local market, including an understanding of UK business culture.
- Managed Service Option: This service is ideal for organisations with limited HR capacity, as Click-360’s team handles the entire administrative process from setup to report generation.
Pricing and Access
Click-360 provides transparent pricing guidance on its website, though it uses ranges rather than fixed plan grids. This encourages a consultative approach to find the best fit. For example, their Enterprise model starts from a £2,975 setup fee and a monthly fee from £350, catering to organisations that require a dedicated, ongoing solution. The PAYG and Managed Service options offer different pricing structures for those needing more ad-hoc or fully supported services.
While it has a smaller integration ecosystem compared to larger global platforms, its specialisation in the UK market and its flexible service models make it a compelling choice for businesses prioritising local support and reduced administrative burden.
Practical Tip: If your HR team is stretched thin, consider starting with Click-360’s Managed Service for a pilot programme. This allows you to introduce a professional 360 feedback process with minimal internal effort, proving its value before potentially transitioning to a more self-managed model as your team’s capacity grows.
Website: https://www.click-360.com/
Top 7 360 Feedback Template Comparison
| Product | Implementation complexity | Resource requirements | Expected outcomes | Ideal use cases | Key advantages |
|---|---|---|---|---|---|
| DynamicsHub | High — Power Platform/Dynamics deployment and integration | Microsoft 365/Dynamics licences, implementation partner, IT support | Full hire-to-retire HR platform with automation and compliance | Mid-market (50–4,000) already on Microsoft stack needing end-to-end HR | Native Dataverse, deep M365 integration, UK compliance modules, AI features |
| Spidergap | Low–Medium — SaaS setup with ready workflows | Annual subscription, minimal admin; Pro/Enterprise for SSO | Development-focused 360 reports with actionable plans | SMEs wanting validated 360 development tools and transparent pricing | Pre-validated questionnaire, clear GBP pricing, free trial |
| SurveyMonkey – 360 Review Template | Low — duplicate & customise template inside platform | SurveyMonkey account; paid tier for advanced analysis | Fast-launch 360 surveys with basic built-in analysis | Teams needing quick, familiar survey setup and templates | Large template library, AI-assisted builder, rapid deployment |
| Qualtrics 360 Degree Feedback | High — configurable enterprise rollout and governance | Enterprise contract, admin/analytics team, SSO/data governance | Scalable, governed 360 programmes with rich analytics | Large or regulated organisations requiring scale and controls | Enterprise-grade analytics, participant portal, strong governance |
| QuestionPro – 360 Survey Templates | Low–Medium — copy templates and configure logic | SaaS plans (clear tiers); paid plans for higher limits | Usable 360 templates with survey logic and analytics | HR teams wanting ready templates and team administration | Free ready-made templates, transparent pricing, Team Edition |
| Typeform – 360 Degree Feedback Form Template | Low — create conversational form and embed/integrate | Self-serve subscription; response-based plan choices | High-engagement feedback forms with workflow integrations | Organisations prioritising participant engagement and automations | Conversational UX, strong integrations, fast setup |
| Click‑360 (UK) | Low–Medium — options from self-serve to managed service | GBP pricing, possible setup fee; managed option reduces client effort | UK-focused 360 with white-label reports and flexible delivery | UK organisations wanting local pricing and low-admin options | UK pricing in GBP, managed service option, multiple deployment models |
Choosing the Right Template: From Standalone Surveys to Integrated Systems
We have navigated the landscape of 360 feedback templates, from the versatile standalone forms offered by Typeform and SurveyMonkey to the specialised, UK-focused platforms like Click-360 and the development-centric approach of Spidergap. Each tool provides a valuable starting point for gathering the multi-rater feedback that is crucial for professional growth and organisational health. The core takeaway is that the right template is less about a single perfect set of questions and more about the framework it provides for structured, honest, and constructive dialogue.
The true challenge, however, is not merely collecting this data but embedding it into the fabric of your performance and development culture. A one-off survey can provide a snapshot, but a continuous, integrated process provides a roadmap for growth. This is where the strategic choice of a tool becomes paramount.
From Data Collection to Developmental Action
The most effective 360 degree feedback initiatives are those that connect directly to tangible actions. Feedback without a follow-up plan is just information; feedback linked to development goals becomes a catalyst for transformation. When selecting your approach, consider these critical factors:
- Integration with Performance Management: Does the tool operate in a silo, or can its insights flow directly into performance reviews, goal-setting, and personal development plans (PDPs)? An isolated process often leads to feedback being reviewed and then forgotten.
- Data Security and Compliance: Especially for UK organisations, handling sensitive employee data requires strict adherence to GDPR. Ensure your chosen platform provides robust security, data sovereignty, and clear privacy controls.
- Scalability and Administration: A simple survey tool may work for a small team, but can it handle the administrative complexity of launching, tracking, and reporting on feedback for hundreds of employees across different departments and levels?
- Employee Experience: The process must be intuitive and straightforward for both the person receiving feedback and the reviewers providing it. A clunky interface can lead to survey fatigue and lower-quality responses.
A powerful strategy is to align the outputs of your 360 degree feedback with a broader talent management framework. For comprehensive development, consider how 360 feedback integrates with tools like a robust skills gap analysis template. Identifying these gaps gives your feedback process purpose, directing development efforts where they will have the most significant impact.
The Power of a Unified HR Ecosystem
For organisations running on Microsoft 365, the ultimate goal is to move beyond fragmented tools and create a single source of truth for all people-related data. Standalone 360 feedback tools, while useful, often create data islands. The feedback is gathered on one platform, performance goals are tracked in a spreadsheet, and learning plans are managed elsewhere. This disconnect creates administrative overhead and makes it difficult to see the holistic picture of an employee’s journey.
By leveraging a solution built within your existing Microsoft environment, such as the Human Resource HR Management for Microsoft Dynamics 365, you transform 360 degree feedback from an isolated event into a fully integrated component of your HR strategy. Feedback data can automatically inform succession planning, identify leadership potential, and highlight company-wide training needs, all within the secure and familiar environment of Dynamics 365. This is the difference between simply running a survey and building a data-driven culture of continuous improvement.
At DynamicsHub.co.uk, we specialise in creating these transformative HR solutions, customised to the unique way you work. Our expertise lies in implementing the leading hire-to-retire solution for the Microsoft Platform, ensuring that your 360 feedback process is not just a box-ticking exercise but a strategic driver of organisational success.
To discover how an integrated HR solution can revolutionise your performance management, call us on 01522 508096 today, or send us a message at https://www.dynamicshub.co.uk/contact/.
Ready to move beyond static templates and build a dynamic, integrated feedback culture? DynamicsHub provides transformative HR solutions within Microsoft Dynamics 365, turning your 360 degree feedback process into a powerful engine for talent development. Explore how we can customise a solution for your unique needs.
